Message kit for e-invoicing

When you start sending or receiving e-invoices, your customers and suppliers need to know your Peppol ID and what changes for them. Pick a message, fill in your details, and copy it into your own email or letter. The text is filled in in your browser: we don't see, store or send anything.

Which message for what

• Ask suppliers to send e-invoices to your Peppol ID, with your order number or reference on each invoice.
• Tell customers you will send e-invoices via Peppol, and ask them to confirm their ID and that they can receive credit notes too.
• Ask a customer or supplier who isn't on Peppol to register. Check them first with our lookup.
• Belgium: tell customers you have no Belgian establishment. Businesses not established in Belgium have no obligation to send or receive structured e-invoices, and informing customers is their own responsibility ^[1].
• Norway: tell customers that from 1 January 2027 invoices to buyers registered in ELMA must be sent as EHF ^[2].
• UAE: give your e-invoicing ID: 0235 followed by your 10-digit TIN, not the 15-digit TRN ^[3].
• A line for your email signature or invoice footer with your Peppol ID.

The messages are general templates, not legal advice. Check the official sources for your situation.